Another telemarketing suit hits the docket, this time against Compass

By Housing News

The
Telephone
Consumer
Protection
Act
(TCPA)
lawsuits
against
real
estate
companies
are
beginning
to
pile
up
again. Plaintiff
Jessica
Murch
filed
a
TCPA
suit
against


Compass

and

Compass
Washington

on
Tuesday
in
U.S.
District
Court
in
Portland,

Oregon
.

“The
Plaintiff
brings
this
action
to
enforce
the
consumer-privacy
provisions
of
the
TCPA
alleging
that
Compass
violated
the
TCPA
by
making
telemarketing
calls
to
Plaintiff
and
other
putative
class
members
listed
on
the
National
Do
Not
Call
Registry
without
their
written
consent,”
the
complaint
states.

According
to
the
complaint,
Murch’s
phone
number
was
listed
on
the
Do
Not
Call
Registry
for
more
than
31
days
prior
to
the
first
of
several
calls
at
issue.
Additionally,
the
filing
notes
that
the
plaintiff
has
never
been
a
customer
of
Compass,
nor
has
she
ever
consented
to
receive
calls
or
text
messages
from
the
company. 

“Despite
that
fact,
on
August
14,
2024,
the
Plaintiff
received
at
least
four
calls
from
Rachel
Olson,
from
the
telephone
number
206-794-1045,”
the
complaint
states.
“Ms.
Olson
stated
that
she
was
a
Realtor,
asked
the
Plaintiff
if
she
was
looking
to
sell
her
house,
and
further
stated
that
she
could
help
the
Plaintiff
relocate.”

Murch
claims
that
she
instructed
Olson
to
email
her
instead
of
calling
or
texting.
But
Olson
reportedly
followed
up
with
five
text
messages,
to
which
Murch
claims
she
responded,
“Compass,
do
not
call
us
or
e-mail
again,
I
am
sorry.”

Despite
making
this
request,
in
early
September
2024,
Murch
received
another
call
from
a
woman
claiming
to
be
“Leah”
at
“Compass
Realty,”
who
was
calling
about
the
same
property
Olson
was
interested
in
listing. 

“The
Plaintiff
stated
that
she
thought
that
she
was
pretty
clear
that
she
no
longer
wanted
to
receive
calls
from
Compass
and
didn’t
want
to
talk
to
Compass,
and
reiterated
her
internal
do
not
call
request,”
the
filing
states.

The
complaint
claims
that
Murch
continued
to
receive
these
unwanted
calls
even
as
recently
as
June
5,
2025. 

“The
text
messages
and
call
were
plainly
sought
to
encourage
the
Plaintiff
to
list
a
house
for
sale
with
the
Defendants’
real
estate
agents.
Plaintiff
does
not
own
the
subject
property,
and
did
not
request
the
Defendants’
services,”
the
filing
states.
“The
aforementioned
calls
and
text
messages
were
all
made
seeking
to
solicit
the
Plaintiff
to
use
the
Defendants’
real
estate
agents
in
the
sale
of
a
home,
as
well
as
ancillary
real
estate
services.

“Plaintiff
did
not
recognize
Compass,
is
(and
was)
not
selling
any
home,
and
was
not
looking
to
sell
her
home.
In
fact,
the
Plaintiff
does
not
own
a
home.”

Murch
is
seeking
class-action
status
for
her
suit
and
is
demanding
a
jury
trial,
as
well
as
damages
and
injunctive
relief
“preventing
the
Defendants
from
making
calls
to
numbers
listed
on
the
National
Do
Not
Call
Registry.” 

Compass
did
not
return

HousingWire
‘s
request
for
comment.

A

similar
lawsuit

against


Keller
Williams
Realty

was
filed
last
week
in
New
York.

 

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