Longbridge
found
an
opportunity
to
improve
how
it
verifies
loan
data
between
its
origination
system
and
loan
documents
during
servicing
transfers.
After
reviewing
several
options,
the
company
chose
One
Diligence
to
provide
a
machine
learning–based
solution,
the
release
said.

“Since
implementation,
we’ve
already
seen
more
than
a
60%
reduction
in
common
data
errors,
directly
contributing
to
a
smoother
borrower
experience,”
said
Richard
Burke,
senior
vice
president
of
servicing
and
operations
at
Longbridge
Financial.

The
One
Diligence
platform
uses
multiple

AI
technologies
to
analyze
each
document,
compare
data
across
sources
and
automate
the
validation
of
key
information.
The
company
says
the
system
eliminates
manual
data
entry
and
delivers
verified
results
to
subject
matter
experts
within
minutes.

“The
efficiencies
that
Longbridge
has
gained
using
the
One
Diligence
AI
platform
have
significantly
enhanced
their
loan
boarding
process,”
said
Alex
Goldovsky,
CEO
of
One
Diligence.
“Our
technology
enables
lenders
and
servicers
to
identify
and
correct
data
discrepancies
quickly,
improving
both
operational
efficiency
and
borrower
outcomes.”

Longbridge
reports
that
since
going
live,
the
platform
has
helped
improve
data
accuracy,
reduce
exceptions
and
enhance
its
ability
to
track
and
correct
recurring
data
issues.