Mr.
Cooper
Group
has
made
some
changes
to
its
technology
leadership,
led
by
the
promotion
of

Sridhar
Sharma
to
the
roles
of
executive
vice
president
and
chief
innovation
and
digital
officer,
the
company
announced
on
Wednesday. 

Sharma
has
been
the
company’s
chief
information
officer
for
the
past
decade,
leading
the
development
of
Pyro
AI,
the
company’s

artificial
intelligence
(AI)
and
advanced
machine
learning
platform.
In
his
new
position,
he
will
continue
to
lead
Mr.
Cooper’s
digital-first
strategy
to
implement
AI
and
machine
learning
solutions.
 

Mr.
Cooper
also
hired
Jeff
Carroll
from
travel
technology
company

Sabre
Corp.
as
its
senior
vice
president
and
chief
technology
officer.
Carroll
has
more
than
two
decades
of
experience
leading
technology
operations
and
will
focus
on
the
“resilience
and
scale”
of
Mr.
Cooper’s
core
technology
infrastructure,
the
company
said. 

Jay
Bray,
chairman
and
CEO
of
Mr.
Cooper,
highlighted
in
a
statement
that
the
tech
team’s
experience
and
its
quest
for
innovative
solutions
will
“transform
the
mortgage
space.” 

“We
are
very
excited
to
deepen
our
technology
leadership
expertise
and
build
on
our
momentum
while
unleashing
the
power
of
responsible
AI
to
give
our
customers
a
better
experience
driven
by
new
tools,
data
and
products
to
help
make
homeownership
more
rewarding,”
President

Mike
Weinbach
added.

Other
changes
to
the
firm’s
tech
team
include
the
hiring
of
Prerna
Kandhari
—
who
previously
served
as
director
of
software
engineering
at

Capital
One
—
as
senior
vice
president
of
data
engineering.
In
addition,
David
Graham
will
become
senior
vice
president
of
data
governance.
Before
joining
Mr.
Cooper,
Graham
held
leadership
positions
at
the

Royal
Bank
of
Canada
and

Standard
Charter
Bank. 

In
an

interview
with

HousingWire
in
May,
Sharma
said
that
Mr.
Cooper
had
“the
opportunity
to
build
our
digital
platform
from
the
ground
up
back
in
2016-2017,”
but
the
work
is
far
from
done.

“If
I
look
at
what
other
industries
have
been
able
to
accomplish,
that
represents
opportunity
for
this
industry
to
get
there
and
gives
us
inspiration,”
Sharma
said.
“I
can
give
you
an
example.
We’ve
invested
in
automation,
workflows,
data
and
dashboards.
But
today,
I
generally
question:
Why
do
we
need
a
dashboard?
A
dashboard
presents
information
for
a
human
to
look
at
and
take
action.
Why
can’t
I
just
take
that
action?”

Mr.
Cooper
reached
more
than
$1
trillion
in
unpaid
principal
balance
(UPB)
in
its
servicing
portfolio
this
year.
In
July,
it

struck
a
deal
to
acquire
a
third-party
origination
(TPO)
platform
and
$356
billion
in
mortgage
servicing
rights
(MSRs),
advances,
and
subservicing
contracts
from


Flagstar
Bank,
which
is
owned
by

New
York
Community
Bancorp
(NYCB). 

Mr.
Cooper
delivered
$204
million
in
net
income
in
the
second
quarter
of
this
year,
compared
to
$181
million
in
the
first
quarter.
It
will
report
its
third-quarter
earnings
on
Oct.
23.

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