The Post-COVID shift: What Amazon and Zillow can’t do

In just a few months’ time, COVID-19 accelerated the digital shift era to forever change the way consumers approach home buying. This tipping point came after several years of rapid technology growth in our industry. In February 2019, we wrote an article predicting this seismic shift, detailing how mortgage lenders

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A leaner, meaner Douglas Elliman?

Douglas Elliman CEO Scott Durkin In May of last year, New York City residential brokerage Douglas Elliman revealed its business was at a crossroads. “Douglas Elliman began to experience a severe decline in closed sales volume in mid-March 2020 and this continued in April and May,” read a Securities and

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What will fix the housing market inventory shortage?

The aftermath of the COVID-19 crisis, plus solid housing demographics, has created a genuine problem with housing inventory. Record low inventory has resulted in a hectic housing market with forced bidding becoming typical rather than the exception. One of my biggest concerns for the U.S. housing market from 2020 to

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