“Many
homeowners
today
are
still
paying
elevated

mortgage
rates
or
sitting
on
untapped

home
equity,”
Colin
Friday,
senior
vice
president
of
consumer
lending
at
PHH
Mortgage,
said
in
a
statement.
“As
interest
rates
shift,
many
of
these
borrowers
are
actively
exploring
ways
to
improve
their
financial
position
—
whether

refinancing
to
lower
monthly
payments
or
using
equity
for
major
expenses.

“Blend’s
Rapid
Home
Lending
suite
helps
us
meet
them
in
those
key
moments
with
a
fast,
intuitive
experience
that
reduces
fallout
and
builds
lasting
loyalty.”

The
Rapid
suite
of
solutions
is
designed
to
increase
automation
and
operational
efficiency
across
loan
teams.
It
aims
to
offers
personalized,
prequalified
offers
while
strengthening
customer
retention
and
recapture
efforts.

“PHH
Mortgage’s
adoption
of
Rapid
Refi
and
Rapid
Home
Equity
reflects
the
growing
momentum
among
top-tier

servicers
who
are
prioritizing
retention
and
digital
transformation,”
said

Nima
Ghamsari,
co-founder
and
CEO
of
Blend.
“This
moment
in
the
industry
marks
a
fundamental
shift.
Servicers
are
no
longer
just
managing
loans,
they’re
investing
in
long-term
customer
relationships.”

“And
in
today’s
market,
speed
matters
more
than
ever,”
he
added.
“Borrowers
are
rate
shopping
in
real
time,
and
lenders
have
only
minutes,
not
days,
to
engage
them.
The
institutions
that
move
fast
and
deliver
seamless,
personalized
experiences
will
be
the
ones
that
win.”