Artificial
intelligence
is
already
a
tool
in


Zillow’s
search
experience,
and
now
the
company
is
adding
natural
language
capabilities
to
it.

Zillow’s
existing
AI
search
capabilities
already
allowed
for
surfacing
homes
on
the
basis
of
things
related
to
the
home
itself.
Now
the
AI
can
search
by
commute
times,
affordability
and
“nearby
points
of
interest.”

For
example,
a
user
can
type
in
“homes
within
30
minutes
of
downtown
Dallas”
and
it
will
show
options,
and
it
can
do
so
whether
the
user’s
query
includes
typos,
shorthand
language,
or
misspelled
words.

The
added
functionality
is
available
as
of
today
on
Apple’s
iOS
and
Android,
with
a
rollout
to
Zillow.com
coming
soon.

“From
streamlining
the
home
search
to
personalizing
the
user
experience,
Zillow
applies
AI
in
practical
ways
to
help
people
get
home,”
said
Josh
Weisberg,
Zillow’s
senior
vice
president
of
artificial
intelligence
in
a
statement.
“Search
is
one
of
the
bedrocks
of
our
platform,
and
we’re
always
improving
it
to
make
it
easier
for
users
to
find
homes
that
meet
their
unique
needs.”

Zillow
has
been
proactive
about
leveraging
AI
to
improve
aspects
of
its
platform.

The
company
first
implemented
its
“natural
language
search”
feature
in
January
2023,
allowing
users
to
search
using
regular
language
instead
of
simple
filters.

In
June
2023,
the
portal
launched
the
Listing
Showcase
tool,
which
uses
AT
to
help
agents
improve
their
listings.

Howard
Hanna
Real
Estate
Services

partnered
with
Zillow
to
add
the
tool,
which
allows
agents
to
produce
original
brand
presentations
and
properties
by
generating
things
like
high-resolution
images
and
interactive
floor
plans. 

This
year
Zillow
launched
an

open-source
AI
tool
called
Fair
Housing
Classifier
that
uses
large
language
model
technology
to
identify
potential
violations
of
the
Fair
Housing
Act
of
1968.

Zillow’s
Rich
Barton
announced
on
the
company’s
second-quarter
earnings
call
that
he
was
stepping
down
as
CEO.

Jeremy
Wacksman,
who
served
as
COO
under
Barton,
was
promoted
to
CEO.

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