As more homeowners exit forbearance and move into permanent loan workout solutions, servicers need to be nimble in assisting borrowers figure out their next steps. Additionally, servicers are looking to work as efficiently as possible while still providing a positive customer experience.

The two companies featured in this section offer innovative capabilities to support a variety of sizes of portfolios. These solutions enable servicers to manage their workflows and improve their customer service and borrower retention.

Black Knight
Freddie Mac