Alicia
Goncalves
has
joined
the


Mortgage
Bankers
Association
(MBA)
as
director
of
associate
membership,
the
trade
association
announced
on
Friday.

In
this
role,
Goncalves
will
serve
as
the
primary
point
of
contact
for
MBA’s
associate
members,
supporting
their
business
efforts
and
enhancing
their
engagement
with
MBA.

“Alicia
is
a
passionate
industry
advocate
who
brings
nearly
two
decades
of
expertise
and
success
in
the

mortgage
business,”
Laura
Hopkins,
MBA’s
vice
president
of
membership,
said
in
a
statement.
“Alicia
brings
an
energetic
and
refreshing
angle
to
our
member
services
team
that
will
help
engage
our
associate
members
and
ensure
they
get
the
most
out
of
their
MBA
membership.” 

Most
recently,
Goncalves
served
as
senior
customer
success
manager
at

fintech
company

nCino.
Goncalves
also
serves
with
the

Connecticut
Mortgage
Bankers
Association
as
a
member
of
its
board
of
director,
as
chair
of
its
Young
Mortgage
Professionals
(YMP)
group,
and
as
president
of
the
YMB
advisory
board.

She
earned
her
Certified
Mortgage
Banker
(CMB)
designation
in
2023
and
is
a
2022
graduate
of
MBA’s
Future
Leaders
program.

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