The 11 best real estate CRMs for 2024

By Housing News

What’s
the
secret
to
nurturing
leads
and
turning
them
into
loyal
clients?
It’s
a
high-functioning
customer
relationship
management
(CRM)
tool
with
robust
features,
integrations
and
automation.
As
your
real
estate
business
expands,
nurturing
your
growing
client
base
inevitably
leads
to
a
need
for
improved
communication.
The
best
real
estate
CRM
solution
is
the
one
that
will
manage
your
client
interactions,
increase
the
number
of
touchpoints
with
each
client,
and
convert
leads
seamlessly
into
buyers
and
sellers.

Below,
we
take
a
deep
dive
into
the
best
real
estate
CRM
solutions
for
solo
agents,
teams
and
brokerages.
We
tailored
the
list
to
suit
every
need

from
the
most
feature-rich
platforms
to
cost-effective
options
for
those
just
starting
out.
We
looked
for
features
like
task
automation,
pipeline
management
and
integration
with
other
commonly
used
tools.

Whether
you’re
a
newly
licensed
agent
or
leading
a
large-scale
operation,
these
CRMs
can
help
turn
everyday
challenges
into
opportunities
for
growth
and
success.

Market
Leader

Best
for
lead
generation
&
nurturing
Starting
Price:
$189
per
month,
with
additional
costs
for
leads
(about
$25
each)
and
extra
seats
at
$89
per
month

Who
it’s
for

Established
agents
and
brokerages
needing
both
a
robust
CRM
and
a
steady
flow
of
leads.

Why
we
picked
it

Market
Leader
integrates
powerful
lead
generation
with
a
high-functioning
CRM,
making
it
a
standout
choice
for
agents
focused
on
expanding
their
lead
pipeline
and
nurturing
leads
effectively.


Buying
Options


See
Details



  • Pros
    +
    Cons

    Pros:

    • Mobile-friendly
      design
    • Delivers
      a
      guaranteed
      volume
      of
      leads
      monthly
    • Fully
      functional
      CRM
      with
      excellent
      automation
      options
    • Scalable
      for
      teams
      and
      brokerages

    Cons:

    • Lacks
      advanced
      analytic
      features
    • Included
      website
      can
      feel
      a
      little
      clunky

  • Notable
    features

    • Network
      Boost
      service
      for
      targeted
      leads
    • Automated
      nurturing
      via
      text
      alerts
      and
      drip
      campaigns
    • Integration
      with
      various
      real
      estate
      lead
      sources
    • Website
      activity
      tracking
      to
      monitor
      which
      properties
      contacts
      view
      or
      save
    • Lead
      conversion
      action
      plans

Top
Producer

Best
for
mid-level
agents
Starting
Price:
$109
per
month
for
one
user

Who
it’s
for

Best
suited
for
mid-level
agents,
teams,
and
brokerages
looking
to
upscale
their
business
and
boost
Gross
Commission
Income
(GCI).

Why
we
picked
it

Top
Producer
stands
out
for
its
extensive
lead
generation
options
and
its
ability
to
simplify
and
automate
workflows,
making
it
a
great
choice
for
those
ready
to
scale
their
businesses.


Buying
Options


See
Details



  • Pros
    +
    Cons

    Pros:

    • Customizable,
      attractive
      dashboard
      for
      easy
      navigation
    • Market
      Snapshot
      tool
      provides
      up-to-date
      market
      intel
      to
      clients
    • Wide
      range
      of
      lead
      generation
      options
      to
      cater
      to
      different
      needs
    • Reported
      to
      have
      good
      customer
      service

    Cons:

    • Limited
      integration
      with
      the
      provided
      agent
      website
    • Automation
      options
      could
      be
      better

  • Notable
    features

    • Social
      Connect
      service
      for
      automated
      social
      media
      ad
      creation
      and
      lead
      generation
    • Smart
      Targeting
      using
      AI
      predictive
      analytics
      to
      identify
      potential
      sellers
    • FiveStreet
      automatic
      lead
      follow-up
      tool
      for
      quick
      response
      to
      generated
      leads
    • Comprehensive
      transaction
      management
      tools
      with
      a
      visual
      timeline
      for
      each
      transaction
    • Social
      Connect
      feature
      automates
      social
      media
      ad
      creation,
      streamlining
      lead
      generation

RealGeeks

Best
for
maximizing
productivity
Starting
Price:
$299
per
month

Who
it’s
for

Suitable
for
single
agents,
teams,
and
brokerages
looking
for
a
comprehensive
marketing
and
website
solution
to
scale
their
business
effectively

Why
we
picked
it

RealGeeks
offers
a
dynamic
CRM
as
part
of
an
affordable,
all-inclusive
platform
that
includes
lead
gen,
IDX-enabled
websites.
Its
CRM
offers
real-time
client
activity
monitoring,
advanced
search
filtering,
immediate
notifications,
and
social
profile
integration

all
designed
to
enhance
agent
productivity.
The
RealGeeks
CRM
was
developed
using
industry
research
and
customer
feedback.
Along
with
its
full
array
of
real
estate
agent
tools
(IDX
websites,
property
valuation
tool
and
more),
RealGeeks
truly
are
the
“real”
ones
helping
you
optimize
your
real
estate
workflows.


Buying
Options


See
Details



  • Pros
    +
    Cons

    Pros:

    • Live
      feed
      feature
      allows
      agents
      to
      monitor
      real-time
      activity,
      identifying
      active
      leads
      for
      timely
      contact
    • Advanced
      search
      filtering
      based
      on
      various
      criteria,
      including
      user
      behavior
      and
      geographic
      areas,
      for
      targeted
      follow-ups
    • Immediate
      email
      and
      SMS
      notifications
      when
      leads
      enter
      the
      system,
      enabling
      quick
      response
    • Automatic
      discovery
      of
      leads’
      social
      profiles,
      aiding
      in
      more
      personalized
      engagement

    Cons:

    • No
      free
      trial

  • Notable
    features

    • Customizable
      to
      optimize
      real
      estate
      workflows
    • Real-time
      activity
      monitoring
      for
      immediate
      lead
      engagement
    • Comprehensive
      lead
      filtering
      options
    • Integrated
      notifications
      for
      prompt
      follow-ups
    • Social
      media
      integration
      for
      enhanced
      lead
      understanding
      and
      engagement
LionDesk logo; a real estate CRM or customer relationship management software

LionDesk

Best
for
AI
Lead
Generation
Starting
Price:
$25
per
month,
billed
annually

Who
it’s
for

Real
estate
professionals
and
brokerages
seeking
a
user-friendly,
feature-rich
CRM
with
unique
add-ons.

Why
we
picked
it

LionDesk
excels
in
providing
fundamental
CRM
features
along
with
innovative
additions
like
video
messaging
and
AI
assistant
Gabby.
Its
commitment
to
continuous
product
upgrades
and
responsive
customer
service
also
sets
it
apart.


Buying
Options


See
Details



  • Pros
    +
    Cons

    Pros:

    • Easy-to-use
      interface
    • Stellar
      mass
      communication
      tools,
      including
      bulk
      text
      messaging
    • Customizable
      lead
      profiles
      and
      AI-driven
      lead
      follow-up
    • Integrated
      dialer
      for
      easy
      calling

    Cons:

    • Robust
      options
      might
      be
      overwhelming
      to
      some
    • Basic
      transaction
      management
      features
    • Not
      ideal
      for
      scaling
      teams
      or
      large
      brokerages

  • Notable
    features

    • Video
      messaging
    • AI
      assistant
      Gabby
      for
      automated
      follow-ups
    • Customizable
      lead
      management
    • Overall
      attractive
      and
      functional
      user
      interface
      despite
      a
      full
      suite
      of
      options

Propertybase

Best
for
generating
new
leads
Starting
Price:
$79
per
user
per
month

Who
it’s
for

Ideally
suited
for
brokerages
due
to
a
minimum
requirement
of
10
users.

Why
we
picked
it

PropertyBase
stands
out
with
its
integration
of
IDX
and
a
Salesforce-based
CRM,
providing
real
estate
agents
with
up-to-date
MLS
listings
and
efficient
lead
management.
Its
strong
SEO
capabilities
and
lead
capture
tools
make
it
a
comprehensive
marketing
solution.


Buying
Options


See
Details



  • Pros
    +
    Cons

    Pros:

    • Customizable
      CRM
      pipelines
      tailored
      to
      client
      needs
    • Built-in
      hyperlocal
      SEO
      features
      to
      enhance
      online
      visibility
    • Lead
      scoring
      tool
      for
      prioritizing
      clients
    • BoldLeads
      feature
      for
      flexible
      management
      of
      paid
      leads

    Cons:

    • IDX
      integration
      incurs
      an
      additional
      fee
    • Customer
      service
      reviews
      are
      somewhat
      inconsistent

  • Notable
    features

    • IDX
      integration
      with
      Salesforce-based
      CRM
    • Hyperlocal
      SEO
    • Built-in
      lead
      capture
      tools
      like
      contact
      forms
      and
      gated
      pop-ups
    • Lead
      scoring
      for
      better
      client
      prioritization

Follow
Up
Boss

Best
for
custom
integrations
Starting
Price:
$69
per
user

Who
it’s
for

Agents
at
varying
levels
of
their
experience,
growing
teams,
and
solo
agents.

Why
we
picked
it

Follow
Up
Boss
stands
out
as
a
standalone
CRM,
focusing
solely
on
CRM
functionalities
without
other
marketing
features
common
in
other
platforms.
However,
where
it
lacks
in
robust-ness
it
makes
up
for
in
integrations:
Over
250
SaaS
applications
can
sync
with
Follow
Up
Boss,
making
it
perfect
for
those
who
want
a
highly
customizable
and
adaptable
tool
(and
don’t
mind
signing
in
to
a
bunch
of
different
accounts).


Buying
Options


See
Details



  • Pros
    +
    Cons

    Pros:

    • Regarded
      as
      one
      of
      the
      best
      CRMs
      on
      the
      market
      with

      250+
      integrations
    • Attractive,
      user-friendly
      interface
    • Fully
      functional
      mobile
      app
    • Free
      trial
      and
      flexible
      price
      tiers

    Cons:

    • Not
      an
      all-in-one
      platform
    • Lacks
      native
      lead
      generation
      or
      website
      capabilities.

  • Notable
    features

    • Exceptional
      integration
      capabilities
      with
      different
      platforms
      like
      WordPress
      for
      websites
      and
      Zillow
      or
      SmartZip
      for
      lead
      generation
    • Top-notch
      flexibility,
      giving
      agents
      the
      freedom
      to
      choose
      their
      preferred
      tool
      integrations

Sierra
Interactive

Best
for
tracking
ROI
Starting
Price:
$250
set-up
fee
+
$399
per
month
subscription

Who
it’s
for

Best
suited
for
real
estate
brokerages
and
agents
focused
on
obsessively
tracking
data
and
calculating
ROI
for
ongoing
marketing
strategy.

Why
we
picked
it

Sierra
Interactive
stands
out
for
its
comprehensive
approach
to
lead
management,
offering
a
CRM
that’s
not
just
about
storing
data
but
actively
engaging
and
nurturing
leads.
Its
focus
on
automation,
efficiency,
and
ROI
tracking
makes
it
a
powerful
tool
for
modern
real
estate
agents.


Buying
Options


See
Details



  • Pros
    +
    Cons

    Pros:

    • Central
      Hub
      for
      organic
      and
      PPC
      lead
      integration,
      including
      third-party
      sources
      like
      Zillow
      and
      Realtor.com
    • Intelligent
      lead
      routing
      to
      distribute
      leads
      effectively
      among
      team
      members
    • Advanced
      reporting
      tools
      to
      track
      ROI
      and
      monitor
      agent
      performance
    • Comprehensive
      lead
      follow-up
      and
      nurturing
      system
      with
      automated
      action
      plans
      and
      workflows
    • Mobile
      app
      for
      managing
      leads
      and
      tasks
      on
      the
      go,
      with
      bulk
      actions
      and
      smart
      filters

    Cons:

    • Limited
      marketing
      automation
      and
      additional
      fees
      for
      certain
      features
    • May
      not
      be
      the
      most
      economical
      option
      for
      solo
      agents
    • Some
      customization
      may
      require
      third-party
      assistance

  • Notable
    features

    • Fully
      integrated
      dialer
      and
      texting
      with
      Sierra
      AI
      for
      quick
      response
      times
    • Customizable
      action
      plans
      for
      automated
      sequences
      of
      emails,
      texts,
      and
      voicemails
    • Extensive
      activity
      tracking
      and
      tagging
      system
      for
      detailed
      lead
      management
    • Search
      activity
      monitoring
      to
      understand
      lead
      preferences
    • E-Alerts
      and
      market
      updates
      for
      keeping
      leads
      informed
      and
      engaged

Best
for
nurturing
relationships
Starting
Price:
$38
per
month,
billed
annually

Who
it’s
for

Real
estate
agents
and
teams
who
want
a
comprehensive,
affordable
and
user-friendly
CRM
to
manage
contacts
and
enhance
business
productivity.

Why
we
picked
it

IXACT
Contact
positions
itself
as
a
smart
assistant,
focusing
on
simplifying
contact
management
and
automating
key
tasks.
Its
blend
of
intuitive
design,
automated
reminders
and
powerful
sync
capabilities
make
it
a
go-to
choice
for
real
estate
agents
aiming
to
streamline
their
workflows
and
improve
client
engagement.


Buying
Options


See
Details



  • Pros
    +
    Cons

    Pros:

    • Attractive
      and
      intuitive
      user
      interface
      for
      ease
      of
      use
    • Customizable
      home
      page
      dashboard
      for
      personalized
      experience
    • Automated
      task
      and
      appointment
      reminders
      to
      stay
      on
      schedule
    • Keep
      in
      Touch
      Dashboard
      helps
      you
      set
      up
      birthday
      reminders,
      move-in
      anniversaries
      and
      done-for-you
      ghostwritten
      monthly
      e-newsletters
    • Comprehensive
      email
      marketing
      and
      direct
      mail
      marketing
      tools

    Cons:

    • The
      provided
      website
      is
      relatively
      basic
      and
      lacks
      some
      advanced
      features
    • Add-ons
      can
      increase
      the
      overall
      cost,
      making
      it
      less
      affordable

  • Notable
    features

    • Innovative
      “Keep
      in
      Touch”
      customizable
      dashboard
    • Rich
      contact
      profiles
      add
      personalized
      touches
      to
      client
      management
    • Real-time
      synchronization
      with
      Google,
      Outlook
      and
      more
    • Automated
      email
      marketing
      &
      lead
      nurturing
      tools;
      suggest
      marketing
      plans
      and
      writes
      newsletters
      for
      you
    • Mobile
      app
      available
      on
      iPhone
      and
      Android
      for
      on-the-go
      access
    • Social
      Stream
      add-on
      for
      automated
      social
      media
      posting
    • Concierge
      support
      services
      for
      personalized
      setup
      and
      ongoing
      assistance

Realvolve

Best
budget-friendly
option

Starting
Price:
As
low
as
$94
per
user
per
month
(paid
annually
for
their
Basic
plan);
Accelerate
plan
at
$99
per
month

Who
it’s
for

Ideal
for
buyer
and
seller
agents,
and
specifically
for
teams
who
want
automated
relationship
management.

Why
we
picked
it

Realvolve
shines
in
its
singular
dedication
to
optimizing
and
automating
real
estate
client
relationships.
It
provides
a
blend
of
simplicity
and
functionality
without
overwhelming
the
user
with
unnecessary
extras.


Buying
Options


See
Details



  • Pros
    +
    Cons

    Pros:

    • Customizable
      CRM
      pipelines
      for
      efficient
      management
    • Offers
      complex
      custom
      automation
      for
      diverse
      real
      estate
      processes
    • Workflow
      library
      with
      pre-written
      content
      designed
      by
      industry
      experts
    • User-friendly
      dashboard
      that’s
      customizable
      to
      personal
      preferences
    • Robust
      notes
      and
      correspondence
      section
      for
      comprehensive
      communication
      tracking

    Cons:

    • Some
      complex
      custom
      automations
      are
      less
      intuitive,
      requiring
      a
      learning
      curve
    • Limited
      native
      integrations,
      especially
      for
      Gmail
      calendar

  • Notable
    features

    • ‘Workflows’
      feature
      for
      advanced
      automation
    • Extensive
      library
      of
      pre-designed
      workflows
      for
      various
      real
      estate
      scenarios
    • Template
      creation
      for
      emails
      and
      social
      media
    • Integrated
      calendar
      and
      activities
      management

Wise
Agent

Best
for
solo
agents
&
small
teams
Starting
Price:
$27
per
month,
billed
annually

Who
it’s
for

Ideal
for
real
estate
agents
and
small
teams
looking
for
an
affordable,
feature-rich
CRM
with
excellent
customer
support.

Why
we
picked
it

Wise
Agent
is
celebrated
for
its
user-friendly
interface,
comprehensive
features,
and
exceptional
customer
support,
making
it
a
top
choice
for
real
estate
professionals.
It
offers
a
balanced
mix
of
essential
CRM
functionalities
and
advanced
marketing
tools
at
a
competitive
price,
addressing
the
specific
needs
of
real
estate
agents.


Buying
Options


See
Details



  • Pros
    +
    Cons

    Pros:

    • Intuitive
      and
      user-friendly
      interface
    • One-on-one
      onboarding
      and
      24/7
      support
      for
      seamless
      user
      experience
    • Comprehensive
      drip
      campaigns
      and
      customizable
      landing
      pages
    • Extensive
      contact
      automation
      and
      an
      AI
      writing
      assistant
    • Robust
      transaction
      management
      features

    Cons:

    • Lacks
      a
      dedicated
      mobile
      app
      (relies
      on
      a
      web
      app
      accessed
      through
      the
      browser)
    • No
      text
      messaging
      and
      dialer
      features
    • Occasional
      updates
      without
      prior
      warning
      can
      be
      inconvenient
    • Not
      an
      all-in-one
      solution,
      lacking
      integrated
      website
      and
      paid
      lead
      generation

  • Notable
    features

    • Easy
      contact
      management
      with
      enhanced
      lead
      profiles
    • Transaction
      tracking
      tools
      for
      efficient
      deal
      management
    • Customizable
      dashboard
      for
      tailored
      user
      experience
    • Extensive
      integrations
      for
      a
      more
      versatile
      and
      customizable
      platform

CINC

Best
for
brokerages

Starting
Price:
$900
for
solo
plans
to
$1,500
for
up
to
49
users;
brokerages
of
50+
users
inquire
for
custom
pricing

Who
it’s
for

High-performing
brokerages
and
agents
looking
for
targeted
lead
generation
and
comprehensive
CRM
solutions.

Why
we
picked
it

CINC
stands
out
for
its
advanced
demographic
targeting,
leveraging
Google
and
Meta
(Facebook
and
Instagram)
for
precision
lead
generation.
Its
focus
on
hyperlocal
marketing
and
behavior-driven
follow-ups
make
it
a
top
choice
for
real
estate
professionals.


Buying
Options


See
Details



  • Pros
    +
    Cons

    Pros:

    • Comprehensive
      CRM
      system
      for
      detailed
      client
      management
    • Advanced
      demographic
      targeting
      for
      precise
      lead
      generation
    • No
      contract
      required,
      providing
      flexibility
    • Guaranteed
      ROI
      in
      the
      first
      year,
      appealing
      to
      ambitious
      real
      estate
      professionals

    Cons:

    • Not
      the
      best
      fit
      for
      solo
      agents
    • Slightly
      pricier
      compared
      to
      other
      CRM
      options

  • Notable
    features

    • Hyperlocal
      marketing
      strategies
      for
      in-depth
      understanding
      of
      client
      preferences
    • Seamless
      integration
      of
      targeted
      leads
      with
      DX
      websites
      and
      CRM
    • Marketing
      automation
      with
      behavior-driven
      follow-ups
    • Smart
      suggestions
      for
      optimizing
      communication
      and
      conversion
      strategies

Our
methodology

HousingWire
is
the
destination
for
industry
leaders
and
decision
makers
to
stay
informed
and
stay
ahead
of
what’s
going
on
in
the
constantly
evolving
U.S.
housing
industry.

To
determine
which
real
estate
lead
CRMs
are
best
for
industry
professionals,
HousingWire
analyzed
dozens
of
products
and
platforms,
viewed
demos
and
spoke
with
agents
on
our
team,
weighing
the
pros
and
cons
of
each
product
alongside
both
quantitative
and
qualitative
data
like
price,
notable
features,
ease
of
use,
return
on
investment,
client
support
and
customer
reviews.

We
crawled
the
web
so
you
don’t
have
to,
analyzing
a
wide
sampling
of
reviews
across
social
media,
the
Better
Business
Bureau
(BBB)
and
online
discussion
forums.

Frequently
asked
questions


  • What
    is
    the
    best
    CRM
    for
    real
    estate
    agents?

    When
    it
    comes
    to
    identifying
    the
    best
    CRM
    for
    real
    estate
    agents,
    the
    answer
    hinges
    on
    various
    factors
    including
    the
    size
    of
    your
    team,
    agency,
    or
    the
    specific
    needs
    of
    the
    agent,
    and
    the
    complexity
    of
    your
    operations.
    Industry
    leaders
    like
    LionDesk,
    CINC
    and
    Wise
    Agent
    consistently
    rank
    high
    due
    to
    their
    comprehensive
    features,
    ease
    of
    use
    and
    integration
    capabilities.
    For
    those
    seeking
    a
    balance
    of
    functionality
    and
    user-friendliness,
    LionDesk
    is
    often
    lauded
    for
    the
    many
    all-in-one
    capabilities
    that
    come
    with
    a
    $39
    price
    tag,
    making
    it
    a
    popular
    and
    budget-friendly
    choice
    among
    real
    estate
    professionals.


  • Do
    real
    estate
    agents
    use
    CRMs?

    In
    today’s
    real
    estate
    world,
    CRMs
    are
    more
    than
    just
    prevalent;
    they’re
    essential.
    Think
    about
    it:
    they’re
    the
    go-to
    database
    for
    managing
    client
    details,
    keeping
    tabs
    on
    interactions
    and
    communicating
    with
    leads
    and
    customers.
    With
    the
    real
    estate
    industry
    leaning
    heavily
    into
    digital
    tools,
    CRMs
    have
    become
    a
    must-have.
    They’re
    key
    for
    agents
    who
    want
    to
    stay
    ahead
    of
    the
    game
    and
    keep
    their
    edge
    in
    a
    competitive
    market.


  • What
    should
    I
    look
    for
    in
    a
    real
    estate
    CRM?

    Selecting
    the
    best
    CRM
    for
    real
    estate
    agents
    requires
    careful
    consideration
    of
    several
    key
    factors:


    • Compatibility
      and
      integration
      with
      your
      existing
      tools
      and
      platforms:

      Your
      CRM
      should
      play
      nice
      with
      your
      whole
      suite
      of
      technology
      (often
      called
      a
      tech
      stack).
      If
      you
      already
      rely
      on
      plugins,
      apps,
      softwares
      and
      APIs,
      your
      CRM
      should
      have
      integrations
      built
      in
      that
      allow
      you
      to
      transfer
      data
      seamlessly.

    • User-friendly
      interface:

      An
      easy-to-use
      interface
      should
      be
      non-negotiable.
      You
      want
      something
      that’s
      intuitive,
      so
      you
      can
      hit
      the
      ground
      running
      without
      a
      tech
      headache.

    • Lead
      management:

      This
      is
      where
      the
      magic
      happens.
      Your
      CRM
      needs
      top-notch
      lead
      tracking
      and
      nurturing
      tools
      to
      turn
      those
      maybes
      into
      definites.

    • Customizability:

      Every
      business
      is
      unique.
      Your
      CRM
      should
      let
      you
      tailor
      it
      to
      your
      specific
      needs.

    • Mobile
      access:

      Real
      estate
      never
      sleeps,
      and
      neither
      should
      your
      CRM.
      Mobile-friendly
      is
      the
      way
      to
      go
      for
      agents
      always
      on
      the
      move
      between
      showings,
      open
      houses,
      listing
      presentations
      and
      networking
      events.

    • Scalability:

      The
      CRM
      should
      grow
      with
      the
      business,
      accommodating
      expanding
      client
      lists
      and
      changing
      market
      dynamics,
      such
      as
      novel
      marketing
      techniques,
      up-to-date
      lead
      funnels
      and
      AI-driven
      automation
      tools.

    • Support
      and
      training:

      Make
      sure
      your
      CRM
      provides
      adequate
      customer
      support
      and
      training
      resources
      that
      meet
      you
      where
      you’re
      at
      and
      teach
      you
      how
      to
      leverage
      the
      CRM’s
      full
      potential.

 

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